Posts Tagged ‘error creating package’

cPanel: Error when creating a new package

Symptom: When creating a new package in cPanel you get the following error:

[an error occurred while processing this directive] 

This is usually due to cPanel’s memory limits. (It’s basically trying to create the package for you but there’s not enough memory left for the process to complete).

To fix this, log into WebHost Manager as root, navigate to Server Configuration » Tweak Settings and increase the value for “Max cPanel process memory” to 512M or higher if needed. (The default setting is 256M)

Save your changes and try to add the package again.